Privacy policy

Data controller

Netopsplatform is the data controller for personal data submitted via this website. Contact: info@netopsplatform.digital · York House, 15 Queen’s Road Central, Central, Hong Kong · +852 2523 8000.

Data we collect

• Identity and contact details you provide (name, email, organisation context in free text)
• Engagement preferences (selected audit type, message content)
• Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
• Cookie consent choice stored in your browser

We do not ask for passport numbers, full KYC packs, or other sensitive customer data through the public contact form. Do not upload regulated customer files via this website.

Purposes

We use enquiry data to respond to scoping requests, prepare proposals, keep records of business communications, and improve site reliability. Analytics data (only if accepted) helps us understand which pages are read.

Legal basis / voluntary provision

Providing enquiry details is voluntary. Without contact information we cannot reply. Where Hong Kong’s Personal Data (Privacy) Ordinance applies, we process data for purposes directly related to your request and our legitimate business communications.

Retention

Enquiry correspondence is retained for up to 24 months after the last meaningful contact, or longer if required for an active engagement, dispute, or legal obligation. Server logs are typically rotated within 90 days.

Sharing

We use hosting and email infrastructure providers who process data on our instructions. We do not sell personal data. We may disclose information if required by Hong Kong law or competent authorities.

International transfers

Our primary operations are in Hong Kong. If a processor stores data outside Hong Kong, we take reasonable steps to ensure comparable safeguards appropriate to the transfer.

Your rights

Subject to applicable law, you may request access to, correction of, or erasure of personal data we hold about you, or object to certain processing. Email info@netopsplatform.digital with sufficient detail to locate your records. You may also contact the Office of the Privacy Commissioner for Personal Data in Hong Kong.

Children

This site is directed at business professionals. We do not knowingly collect data from children.

Cookies

See our cookie policy for types, durations, and how to manage consent.

Updates

We may revise this policy by posting changes on this page with an updated effective context. Material changes to enquiry handling will be highlighted when practicable.