Engagement process
How a Netopsplatform KYC record verification audit moves from first call to findings memorandum — so your compliance calendar stays predictable.
Why a clear process matters
KYC fieldwork fails when access, sampling, and severity language are improvised mid-stream. We publish our sequence so MLROs know what to schedule and what we will ask for at each gate.
Scoping call
We confirm licence type, customer population, systems of record, language mix, and whether originals must be inspected on-site. You leave with a draft sample size band and timeline.
Engagement letter & access
Confidentiality, fee, deliverables, and excluded work are written down. You appoint an access coordinator for vault or document-system retrieval.
Sample design
Risk tiers, oversampling rules, and exclusion criteria (for example active STR files) are agreed before we touch live folders.
Field testing
Auditors verify identity, beneficial ownership, source-of-funds support, and reviewer sign-off against your procedures. Queries are logged daily to avoid end-loaded surprises.
Draft findings & close
We walk through severity ratings with your MLRO, adjust factual points, and issue the final memorandum with a methodology appendix.
After the memorandum
Many clients schedule a remediation follow-up review once closed items accumulate. Others return for a fuller KYC Record Verification Audit the following year with a refreshed sample.